Cairo Bank Uganda
Relationship Manager
Posted
4 days ago
Experience
3+ Years
Deadline
Aug. 8, 2026 (10 days left)
Job Summary
Cairo Bank Uganda is recruiting a Relationship Manager – SME in Kampala. Requiring a Bachelor’s degree and 3+ years of SME banking experience, this role focuses on acquiring new asset and liability clients, analyzing credit applications, conducting regular customer visits, and managing portfolio health to ensure zero NPLs. Applications close June 26, 2026.
Key Roles & Operational Responsibilities
1. Business Growth & Client Acquisition
- Market Expansion: Market Cairo Bank Uganda’s financial products across all defined SME sectors in line with strategic objectives.
- Target Delivery: Acquire profitable new SME clients to achieve aggressive sales targets across both liability deposits and asset/loan products.
- Relationship Building: Identify new business opportunities within the existing client base to cross-sell banking products and increase portfolio share of wallet.
2. Credit Risk & Portfolio Quality
- Credit Screening: Review, analyze, screen, and verify all client documentation before submitting credit applications for recommendation and approval per credit risk procedures.
- NPL Prevention & Recovery: Maintain a pristine portfolio with zero Non-Performing Loans (NPLs) and initiate recovery actions on non-performing assets within the assigned portfolio.
- Portfolio Database Management: Maintain a comprehensive database of existing client relationships and prospects, ensuring full compliance with bank policies.
3. Client Engagement & Operational Reporting
- Customer Visits: Conduct daily, weekly, monthly, and quarterly customer visits, preparing detailed call reports to address client needs and retain business.
- Activity Reporting: Compile and submit weekly activity reports and updates to the Manager SME.
- Business Meetings: Participate actively in all weekly departmental business meetings.
Foundational Capabilities & Prerequisites
Required Academic Background & Experience
- Educational Baseline: Bachelor’s Degree in Business Administration, Finance, Accounting, Economics, or a related discipline.
- Advanced Qualifications: Professional qualifications in banking or an MBA are highly desirable.
- Workplace Track Record: Minimum of three (3) years’ experience in a similar SME Relationship Manager role within the banking industry.
Essential Skills & Competencies
- Relationship & Marketing Expertise: Proven relationship management, client acquisition, and cross-selling skills.
- Credit & Financial Analysis: Sound understanding of SME credit risk procedures, financial statement evaluation, and loan structuring.
- Negotiation & Leadership: Strong negotiation, creative problem-solving, and team collaboration capabilities.
- Communication: Outstanding oral and written communication skills with strong presentation abilities.
Why Join Cairo Bank Uganda?
- Equal Opportunity Employer: CBU fosters an inclusive environment free from discrimination based on gender, color, religion, culture, or social background.
- Career Growth: Opportunities to shape CBU's commercial presence in Uganda's dynamic SME banking sector.
- Ethical Standards: Free recruitment process—Cairo Bank Uganda never requests payment at any stage of recruitment.
Skills Required:
- Accounting / Finance
- Economics / Statistics
- Sales / Marketing / Business / Management
How to Apply
Interested candidates should send their application letters together with their curriculum vitae to the Head of Human Resources at recruitment@cbu.co.ug
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