Sales Manager

Job Summary

The Sales Manager designs localized business growth plans, manages multi-channel retail shops and field sales teams, and monitors daily revenue performance against corporate goals. This manager enforces retail inventory and expense controls, administers client credit portfolios in coordination with the Financial Controller, drives active debt collection processes, audits customer Know Your Customer (KYC) documentation, and oversees routine cylinder safety inspections in the field.

Key Roles & Operational Responsibilities

1. Retail & Field Sales Performance Management

• Strategic Execution: Generate, deploy, and monitor comprehensive business plans designed to achieve established sales volumes, market-share goals, and net profit margins.
• Foot Traffic Innovation: Lead with creative, analytical thinking to optimize store results, shape positive retail foot traffic patterns, and build an impactful brand presence.
• Team Governance: Structure weekly and monthly review meetings with sales supervisors to evaluate daily performance and refine local marketing strategies.
• Personnel Development: Coach, mentor, and train retail and field staff; manage workforce pipelines, coordinate performance evaluations, and handle employee corrective actions when required.

2. Credit Administration & Debt Collection Governance

• Credit Portfolio Leadership: Act as the day-to-day internal authority for all corporate credit activities, providing expert advice on commercial risks, customer creditworthiness, and contract enforcement.
• Strategic Debt Retrieval: Oversee the continuous collection of outstanding debts against invoices on time, executing structured collection strategies to protect liquid cash flow.
• Financial Alignment: Partner with the Financial Controller to ensure all sales and debt collection forecasts are met, assisting the accounts team with reporting for senior management.
• Trend Analytics: Monitor client credit behavior and consumption metrics to identify emerging market trends, drafting proactive commercial proposals to address changing situations.

3. Operational Integrity, Safety & Compliance

• Risk & Loss Prevention: Enforce strict operational controls across all retail locations, managing expense boundaries, loss-prevention protocols, warehouse audits, and promotional implementations.
• KYC & Data Validation: Secure and verify comprehensive Know Your Customer (KYC) documentation for all credit-approved accounts in accordance with national Data Protection Policies.
• Field Safety Checks: Coordinate routine customer safety inspections on-site, partnering with distribution crews and the company's designated Safety Inspection Officer.
• Contract Stewardship: Review, update, and renew commercial supply agreements entered into on behalf of RamcoGas, ensuring full alignment with established compliance boundaries.

Foundational Capabilities & Prerequisites

Required Technical Profile & Experience

• Experience Baseline: Proven, progressive experience managing dual retail shop networks and distributed field sales operations (direct exposure to downstream energy, LPG distribution, or fast-moving utility markets is preferred).
• Functional Expertise: Demonstrated mastery of core retail operations, including merchandising, inventory control architectures, storefront budgeting, and loss-prevention governance.
• Financial & Numerical Acumen: Strong mathematical and business acumen, with a proven track record managing commercial credit profiles and negotiating large supply contracts.
• Software Competency: Advanced operational literacy across retail Point of Sale (POS) environments alongside the Microsoft Office Suite.
• Leadership Inventory: Exceptional supervisory, coaching, and team-building capabilities, with a proven ability to organize cross-functional crews in fast-paced settings.

Personal Attributes & Traits

• Dynamic Mindset: An energetic, self-starting, and highly resilient leader who thrives under pressure without compromising service quality.
• Integrity Standard: High moral standards, honesty, and a professional commitment to embedding a "Total Customer Satisfaction" culture across all fields.

What RamcoGas Offers

• Complete Commercial Ownership: Take full leadership over an expanding multi-channel sales and credit portfolio for a recognized national brand.
• Strategic Decision Scope: Direct crucial financial, contractual, and risk management operations, collaborating closely with the executive committee.
• Premium Market Placement: Advance your career within a resilient, expanding clean-energy sector dedicated to rising performance standards.

Skills Required:

• Sales / Marketing / Business / Management