MTN Uganda
Manager - Digital Channels Sales And Distribution
Posted
1 hour ago
Experience
5+ Years
Deadline
Aug. 5, 2026 (7 days left)
Job Summary
MTN Uganda is hiring a full-time Manager – Digital Channels in Kampala. Reporting to the Senior Manager – Digital Transformation, the role designs digital channel strategies, manages distributor/partner relationships, drives subscriber acquisition, and ensures regulatory compliance. Requires a relevant Bachelor's degree (postgraduate preferred) and 5+ years of experience in channel distribution or commercial operations.
Key Roles & Operational Responsibilities
1. Channel Strategy & Route-to-Market Transformation (KPA 1)
- Strategy Execution: Develop and roll out comprehensive digital channel strategies aligned with MTN Uganda's broader commercial goals.
- Route-to-Market Expansion: Evaluate new routes to market, expand digital sales coverage, and support channel transformation programs to increase efficiency and market penetration.
- Planning: Formulate annual and quarterly channel business plans with clear growth targets.
2. Partner Management & Commercial Performance (KPAs 2 & 3)
- Ecosystem Engagement: Manage relationships with distributors, dealers, aggregators, agents, resellers, and digital strategic partners.
- Revenue & Acquisition Delivery: Drive revenue targets, active subscriber acquisition, activation campaigns, and commercialization of new digital products.
- Contracting & Incentives: Negotiate commercial agreements, set partner performance commitments, conduct quarterly reviews, and design performance-based incentive frameworks.
3. Business Development & Market Expansion (KPA 4)
- Market Assessments: Conduct competitive analyses and market assessments across consumer and enterprise segments to identify untapped revenue streams.
- Partnership Building: Build business cases for channel investments and establish new strategic partnerships to expand digital product reach.
4. Operations, Governance & Analytics (KPAs 5 & 6)
- Compliance & Quality Audit: Enforce compliance with channel operating standards, data privacy laws, and regulatory guidelines while conducting routine audits.
- Performance Dashboards: Develop data-driven dashboards and business intelligence tools to track channel ROI, sales conversion rates, active customer growth, and Net Promoter Scores (NPS).
Foundational Capabilities & Prerequisites
Required Qualifications & Experience
- Education: Bachelor’s Degree in Business Administration, Marketing, Commerce, Economics, Sales Management, or a related discipline.
- Postgraduate Qualification: A Master of Business Administration (MBA) or Postgraduate Diploma in Commercial Management/Marketing is an added advantage.
- Professional Experience: Minimum 5 years of experience in Sales, Distribution, Commercial Operations, Business Development, or Channel Management.
- Sector Exposure: Experience in telecommunications, financial services/fintech, FMCG, or high-volume distribution sectors is strongly preferred.
- Leadership & Strategy: Proven track record in partner management, commercial negotiation, channel analytics, and strategic planning.
Strategic Value Proposition & Organizational Culture
- Y'ello Family Environment: Join a purpose-led, value-driven telecommunications brand committed to continuous professional growth, creativity, and empowerment.
- Equal Opportunity Employer: Female candidates are strongly encouraged to apply.
- Data Privacy Assurance: In compliance with Uganda's Data Protection & Privacy Laws, all application documents are handled securely for recruitment purposes.
Skills Required:
- Economics / Statistics
- Sales / Marketing / Business / Management
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